Shipping policy

SHIPPING POLICY — THE PRODIGAL MOVEMENT

We don’t mass produce. We create on demand. That means your order is made specifically for you the moment you place it.

Processing Time

All orders are processed within 2–7 business days.

Because our products are made-to-order through our fulfillment partners, processing may take slightly longer during:

  • High-demand periods
  • Holidays
  • Product launches

You will receive a confirmation once your order has been processed and shipped.

Shipping Time

Estimated delivery times after processing:

  • United States: 3–7 business days
  • International: 7–21 business days

Shipping times may vary depending on:

  • Your location
  • Carrier delays
  • Customs processing (for international orders)

Shipping Costs

Shipping rates are calculated at checkout based on:

  • Your location
  • Product type
  • Fulfillment partner

We may offer free shipping promotions from time to time.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow up to 48 hours for tracking updates to appear in the system.

Multiple Shipments

Because we work with multiple fulfillment partners (including Printify), your order may arrive in separate packages.

This is normal.

Delays & Carrier Issues

We are not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs clearance
  • Incorrect shipping information provided by the customer

If your package is delayed, we recommend contacting the carrier directly using your tracking number.

Incorrect Address

Please double-check your shipping address before placing your order.

We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at:
📧 misterdonjackson@gmail.com

We cannot guarantee changes once an order has entered production.

Lost or Stolen Packages

If your package is marked as delivered but not received:

  • Check with neighbors or your local carrier
  • Contact the shipping provider

We are not responsible for lost or stolen packages once marked as delivered, but we will do our best to assist you.

International Shipping

International customers may be responsible for:

  • Customs fees
  • Import duties
  • Taxes

These charges are not included in your purchase price and are determined by your country’s regulations.

Questions

If you have any questions about your order, contact us at:

📧 misterdonjackson@gmail.com

The Prodigal Movement
This isn’t fast fashion. This is intentional.